OUR LOCATION
Lynn Woods Boutique operates from Christchurch, New Zealand. We ship nationally and internationally.

SALE ITEMS

All discounted/sale items are final sale. No returns or exchanges will be accepted. 10% discount for new customers DOES NOT include sale items.



ONLINE RETURNS AND EXCHANGES POLICY FOR NON SALE ITEMS

If for any reason you are not completely satisfied with your online purchase please contact us within 3 days of receiving your goods. Lynn Woods will offer you either a exchange, credit note or refund.

Please note that this offer does not apply on discounted items or promotional discounted items.

In order to return goods for an exchange, credit note or a refund you must contact us within these periods to advise of your requirement.

Please note that after 7 days of receipt of goods all sales are final.

Returned goods must be unused, unaltered and unwashed with all original tags and packaging. If you have any queries please contact: info@lynnwoods.co.nz

Please either return it in store at Lynn Woods; or via courier to:

Lynn Woods
182 Papanui Road
Merivale, Christchurch 8014
New Zealand

We have endeavored to display accurately the colours of our women’s fashion items and products appearing in our online store, however, due to colour variations in computer monitors we cannot guarantee the colours displayed will be completely accurate.

All purchases made in store are final, no returns are given unless the product is faulty in some way.

REFUNDS

Returns are credited in the same manner in which they were originally paid. (Postage and/or custom or import fees are non-refundable)

FAULTY GOODS

Items that are damaged as a result of wear and tear are not considered to be faulty. It is at the discretion of Lynn Woods to determine fault. If you would like to return a faulty item, follow the standard returns process. Upon accepting the fault of the product, firstly we have the option to repair the fault or replace for the exact product. If we cannot repair or replace you will receive a full refund including your original postage. Unfortunately any levies in the destination country are non refundable.

LOST RETURNS

Lynn Woods can not be held responsible for reimbursement or compensation for lost packages sent to us. We suggest you insure your package.

ONLINE SALES

Garments available on our online store are also available for purchase in our Store. Please be aware that we try our hardest to keep our website as accurate as possible but if for any reason we can not fulfill an order we will  email you as soon as we can and you will receive a full refund. We are deeply sorry for any inconvenience that may be caused and we welcome you to call before making any online purchase 03 377 9476.


WHAT'S THE DIFFERENCE BETWEEN A 'SALE' AND A 'PROMOTION'?

Sale and clearance items are those which have being marked down either permanently or temporarily. Sale and clearance items cannot be returned for a refund or exchange. as per our Return and Exchange Policy.

Promotions are temporary offers such as a percentage discount off full-priced items. Promotional items cannot be returned for a refund or exchange, as per our Return and Exchange Policy.