SALE ITEMS

All discounted/sale items are final sale. No returns or exchanges will be accepted.

RETURNS AND EXCHANGES POLICY

If for any reason you are not completely satisfied with your online purchase please contact us within 3 days of receiving your goods. Lynn Woods  will offer you either a exchange, credit note or refund.

Please note that this offer does not apply on discounted items but does apply to promotional discounted items.

In order to return goods for an exchange, credit note or a refund you must contact us within these periods to advise of your requirement.

Please note that after 7 days of receipt of goods all sales are final.

Returned goods must be unused, unaltered and unwashed with all original tags and packaging. If you have any queries please contact: info@lynnwoods.co.nz

Please either return it in store at Lynn Woods; or via courier to:

Lynn Woods
149 Victoria Street
Christchurch 8013
New Zealand

Tips for exchanging your items

·         Items should be returned within five days of receiving your item

·         We cannot process your return until the goods are received

·         We will advise you as soon as we have received your goods

·         We reserve the right to deny a return, if the goods returned do not meet our return policy requirements

·         Shipping costs back to Lynn Woods are the responsibility of the customer unless the goods are faulty

We have endeavored to display accurately the colours of our women’s fashion items and products appearing in our online store, however, due to colour variations in computer monitors we cannot guarantee the colours displayed will be completely accurate.

REFUNDS

 Returns are credited in the same manner in which they were originally paid. (Postage and/or custom or import fees are non-refundable)

FAULTY GOODS

Items that are damaged as a result of wear and tear are not considered to be faulty. It is at the discretion of Lynn Woods to determine fault. If you would like to return a faulty item, follow the standard returns process. Upon accepting the fault of the product, firstly we have the option to repair the fault or replace for the exact product. If we cannot repair or replace you will receive a full refund including your original postage. Unfortunately any levies in the destination country are non refundable.

LOST RETURNS

Lynn Woods can not be held responsible for reimbursement or compensation for lost packages sent to us. We suggest you insure your package.

ONLINE SALES

Garments available on our online store are also available for purchase in our Store. Please be aware that we try our hardest to keep our website as accurate as possible but if for any reason we can not fulfill an order we will  email you as soon as we can and you will receive a full refund. We are deeply sorry for any inconvenience that may be caused and we welcome you to call before making any online purchase 03 377 9476.


WHAT'S THE DIFFERENCE BETWEEN A 'SALE' AND A 'PROMOTION'?

Sale and clearance items are those which have being marked down either permanently or temporarily. Sale and clearance items cannot be returned for a refund or exchange. as per our Return and Exchange Policy.

Promotions are temporary offers such as a percentage discount off full-priced items.Items purchased as part of a promotion are eligible for a refund or exchange, providing the return meets the conditions of our Return and Exchange Policy.